Last Updated: 18.11.2025

LBG Underpinning Group (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://lbgunderpinninggroup.co.uk/

(the "Site").

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Site.

1. Information We Collect

We collect the following types of information when you use our Site:

Personal Information: When you contact us or request information, you may be asked to provide personal information such as your name, email address, phone number, or company name.

Non-Personal Information: We also collect non-personal information automatically through the use of cookies and other tracking technologies, such as your IP address, browser type, operating system, and the pages you visit on our Site. This information helps us improve the performance and functionality of the Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to inquiries and provide services.

To improve the user experience on our Site.

To analyse website usage and enhance content.

To communicate with you about updates, promotions, or news related to our services (if you have opted in to receive such communications).

3. Data Sharing and Disclosure

We value your privacy and do not sell, rent, or trade your personal information to third parties. We will only share your personal data in the following circumstances:

With service providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting business (e.g., website hosting, customer support).

Legal compliance: We may disclose your information if required by law, regulation, or legal process (such as a subpoena or court order).

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device that allow us to remember your preferences and track your use of the Site. You can disable cookies through your browser settings, but this may affect the functionality of the Site.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights and Choices

You have the right to:

Access: Request a copy of the personal information we hold about you.

Correction: Request corrections to any inaccurate or incomplete personal information.

Deletion: Request the deletion of your personal information, subject to certain legal exceptions.

Opt-out of communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any email or contacting us directly.

To exercise any of these rights, please contact us via the contact form below.

7. Third-Party Links

Our Site may contain links to third-party websites. These third-party sites are not operated by us, and we are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites before providing personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the “Last Updated” date at the top will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

LBG Underpinning Group

Cheyenne House

West Street

Farnham, Surrey

GU9 7EQ

Email: info@lbgunderpinninggroup.co.uk

Phone: 07731851809